Delivery Policy

Delivery Policy 2017-09-14T09:15:33+00:00

Wordwide shipping

Payment

I accept all sorts of payment methods – PayPal, bank transfers, money orders, and credit cards.

All payments must be cleared before I start making the design you have paid for.

 

SHIPPING METHOD

All of my designs are handmade and made by order, I gladly except personalize orders. I make my  jewelry with love and passion please allow 2-4 weeks to process.

All my jewelryare sent by insured express mail worldwide it coast 30$ for all destination. Usually it takes 5-7 business days to arrive excluding customs delays
*Shipping times are estimated, on special holidays delays may occur.

>It is possible to upgrade to FedEx shipping for 95$ for US residents or 135$ for none US residents, this option is available on checkout.

>Please note that if you choose to send your parcel to a work place or an apartment building the insurance expires once it is signed for by anyone receiving it.

>All my designs are packed in my own design, special gift boxes with our logo brandon it – strong enough for shipping and pretty enough to use as a gift box .

Refund and exchanges

Your satisfaction is my major concern. If the jewel arrived broken or dented (never happened and probably never will) send it back and I will repair or replace it free of charge.
I made every piece by order. I do not refund but, again, if something is not to your satisfaction feel free to send it back and I will adjust it.

Tax & duties

Responsibility for customs and taxes is on the buyer, please check these before you purchase.

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