Delivery & Returns

Delivery & Returns 2017-12-07T07:33:45+00:00

ORDERING ONLINE

Payments online will be requested through Paypal, debit or credit card. When a payment has been taken you will receive an email confirming your order has been placed. If you are struggling to pay online please contact us directly and we can process your order over email or telephonically.

All payments must be cleared before I start making the design you have paid

Shipping & Delivery

SHIPPING METHOD
World Wide-
1.Door to door -standard shipping is Free
Your order delivered within 1-3 weeks and will arrive in 3-8 days.(via Eco-post | DHL ) door to door service, with a signature condition of delivery with no charge- FREE SHIPPING.

2.Express shipping- You can upgrade to an express overnight shipping only for 60$.

Domestic shipping
1.In order over 120$ its free door to door shipping in 3 business day.
2.Under 120$ is free standard shipping via post official or upgrade in 50 shekels.
3. There is a possibility to collect from our studio in Qiryat-Ono (close to TLV( by appointment.

❤Shipping times are estimated, on special holidays delays may occur.

All rings are custom made to order.

❤All of my jewelry items are 100% handmade by me. 
I am the designer and goldsmith. 
I put my heart and soul into every piece and each item is absorbed with good energies. I strongly believe that a jewel, filled with good vibes, will charge you up, all day long.

❤Every piece of jewelry is carefully packaged in a brand gift box and strong enough for delivered, making it a lovely present. If you wish to include a message, kindly leave me a note when purchasing. 

If you’re in any kind of rush or have a specific date due time, please contact me by email (info@liatgilad.com)  We’ll do our best to ensure your product will arrive on time.

 

MORE INFO:

All orders are sent with a confirmation number, which can be tracked, via express shipping mail websites.

Shipping rates are calculated automatically at checkout, after entering your Country.

Shipping times are estimated, on special holidays delays may occur.

All rings and personalized jewelry are custom made to order – Please allow 14-28 business day for shipping.

 

Tax

It is the customer responsibility to pay for countries import taxes, duties, vat, etc.

The order will be shipped to the address provided by you, at checkout. If you would like to send it to a third party just write me in “comments”.

Refund & Exchange

Exchange
It is not possible to return or exchange products on a discount or on a personal order, including engravings and ring sizes, unless the product is defective.
The product must be new, unused and in its original packaging.

If for any reason you are not satisfied with the product, please contact us within you are not satisfied with the product, please contact us within 3 working days from the time the shipment arrived to you by email: info@liatgilad.com We are here for you and Your satisfaction is my major concern.
The replacement will take place only after the shipment has arrived in good condition, and we will notify the customer accordingly.
An incorrect address in the order is at the buyer’s responsibility.

There are no returns on shipping expenses, the responsibility for shipping back is to the customer including all the obligations involved

 

Refund:

According to consumer regulations in the State of Israel, it is not possible to receive a refund of products on a discount or on a personal order, including engravings and measurements of rings, unless the product is defective.

Shipping charges are not refunded.

The product must be new, unused and in its original packaging.

If for any reason you are not satisfied with the product, please contact us within 3 working days from the time the shipment arrived to you by email: info@liatgilad.com We are here for you.
Your satisfaction is my major concern. If the jewel arrived broken or dented (never happened and probably never will) send it back and I will repair or replace it free of charge. 
Again, if something is not to your satisfaction feel free to send it back and I will adjust it.

The exchanges will take place within 7 working days of receiving the product

Refund will be made only after the shipment has arrived in good standing, and we will notify the customer.

The money will be returned to the customer with the same means of payment as the payment, and the repayment time depends on the credit companies.

Sizing details

To select your size please write it at the comments field at checkout.
Half and quarter sizes are available.
Us sizes 10 or larger are priced individually, please contact me for a quote.
you can use our ring size guide .

Please be sure to check the width of the ring you like to see if you need to measure for a wide band or a thin band.

Gift wrapping and packaging

All parcels are marked to carry jewelry so if it is a surprise I recommend sending it to a friend or family

 

Call Now Button
Contact Liat
close slider

WhatsApp WhatsApp us